How to Continue Closed Testing After an Error

Something went wrong during testing. Here is how to continue.

Common Errors

App Crashes

• Bug causing crashes
• Testers affected
• Need fix

Tester Problems

• Drop-offs
• Uninstalls
• Inactivity

Configuration Issues

• Settings problems
• Access issues
• Technical errors

Update Mistakes

• Bad update pushed
• Broke functionality
• Need rollback

Continuing After Errors

Step 1: Assess Impact

• How severe?
• How many affected?
• Can testing continue?

Step 2: Fix the Problem

• Identify root cause
• Implement fix
• Test the fix

Step 3: Communicate

• Inform testers if needed
• Apologize for issues
• Explain resolution

Step 4: Resume Testing

• Verify fix works
• Monitor closely
• Continue forward

Specific Scenarios

After App Crash Fix

1. Push fixed update
2. Notify testers
3. Monitor crash rates
4. Continue testing

After Tester Drop-Off

1. Add replacement testers
2. Send reminders to others
3. Monitor engagement
4. Continue testing

After Configuration Fix

1. Verify settings correct
2. Test access yourself
3. Confirm tester access
4. Continue testing

When to Restart

Consider Restarting If

• Major issues early
• Most testers affected
• Cannot recover count
• Better to start fresh

Continue If

• Issue is fixable
• Testers still active
• Progress substantial
• Recovery possible

Prevention

Before Testing

• Test app thoroughly
• Configure correctly
• Have backups ready

During Testing

• Monitor constantly
• Fix issues quickly
• Maintain communication

Closed Test Pro's tracking helps you catch errors early and continue testing successfully.